Warranty & Care

Warranty & Care



Jewelry Care

  1. Store your jewelry in a clean, dry space.

 It’s best to keep your jewelry in a fabric-lined case that has compartments and dividers for your jewelry. Please don't store jewelry in a way that they touch or rub against each other. If you don’t have a jewelry case, make sure to wrap each piece of jewelry in a soft tissue or paper before placing it in a drawer. This will prevent scratching and tangling.

  1. Avoid damaging chemicals.

Hairspray, lotion, and perfume can be damaging to certain types of metals and colored gems. Precious metals like gold, silver, and platinum are especially susceptible to discoloration from these everyday care products. When getting ready in the morning or preparing for a night out, set your jewelry aside, or better yet, leave your jewelry in its case until you’re ready to wear it.

  1. Suggestions for regular cleanings

One of the best jewelry cleaning methods involves warm water, mild dish soap, and a soft brush.

  1. When in doubt, take it off.

The swimming pool isn’t an ideal place for your fine jewelry. Neither is the gym. Even when preparing a meal or doing household chores, it’s a good idea to store your jewelry in a safe place. Not only will this protect your treasured pieces from harsh chemicals and debris buildup, but it will also help you avoid losing your jewelry.

  1. Insure your jewelry.

Accidents happen. It’s impossible to predict when disaster will strike, whether a burglar cleans out your jewelry box or a fire rips through your home leaving nothing behind. That’s why it’s always a good idea to insure your jewelry. In the tragic event something happens to your precious pieces, you have peace of mind knowing your investment is protected.

A jewelry appraisal is typically one of the first steps to insuring your jewelry. You’ll need to visit a certified appraiser who can determine the value of your piece or collection. Hands Jewelers offers jewelry appraisals, and the Gemological Institute of America (GIA) can also help you find a certified appraiser in your area.